5440 Route 5 & 20 West, Canandaigua, NY 14424     Main Desk Call: 585.394.1120    Receiver of Taxes Call: 585.394.1120     FAX: 585.394.9476
Welcome to the Development Office Online

office hours

Monday - Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 1:30 PM

Phone: 585.394.3300
Fax: 585.394.3767

Highway employees hours:
Monday - Thursday
6:00 AM to 4:30 PM

Transfer and Recycling Facility Hours:
Wednesday - 4:00 PM to 8:00 PM
Saturday - 8:00 AM to 12:00 PM
Sunday - 8:00 AM to 12:00 PM

whom to contact

James M. Fletcher
Highway and Water Superintendent
(585) 394-3300

Tammy Dostie
Account Clerk/Typist

Phone (585) 394-3300
Fax (585) 394-3767
Responds to inquiries on highway & transfer facility information and billings, maintains water billing for residents, makes water meter installation / removal appointments, and maintains reservations for use of parks and cabin rentals. Maintains web site.



The Highway and Water Departments provide highway and water services for the Town.

The Highway Dept. also receives and maintains reservations for the use of Town parks and rentals of cabins.

If our web site does not answer all of the questions you may have, please feel free to contact the office and we will be glad to help out!

Jim Fletcher
Highway / Water Superintendent




Comprehensive Plan Update Project


If you would like to receive notice about town roadwork, emergency water main breaks, transfer station closings or any other town news please sign up to receive town information via email:



Click below to see the you tube video of the Town of Canandaigua plowing operations during the Blizzard last week 3/12/14


Information Bulletin from the New York State Sheriff's Association. Yellow Dot is a free program designed to help first responders provide
life-saving medical attention during that first "golden hour" after a crash or other emergency.

Click above to read the bulletin

You an also learn more by going to www.nysheriffs.org/yellowdot



Press Release
For Immediate Release

Joint Press Release from the
Ontario County Highway Superintendents Association
and the Ontario County Sheriff's Office

With the winter driving season upon us, the Ontario County Highway Superintendents Association and the Ontario County Sheriff's Office would like to remind area residents how they can help snow plowing crews in performing their jobs.

Motorists are encouraged to operate their vehicles at a reduced reasonable speed with regard to road conditions and poorer visibility due to blowing and drifting snow. Motorists should drive defensively keeping in mind that you could encounter black ice, a slow moving snow plow or other vehicles entering the highway from behind high snow banks. Brake in a safe and efficient manner. Remember that bridges and overpasses freeze first. In our cold and snowy winters, automobile drivers should remember to always wear their seat belts and make sure passengers do too. Snow tires, or at the very least, all-season tires should be on your vehicle. Bring gloves, a coat and boots in case your car breaks down or gets stuck. Check the weather forecast for your destination. Tell someone where you are going and when you expect to return.

When you are plowing out your driveway, it is recommended that the snow be plowed from the road to the sides of the driveway. It is best to pile the snow on the right side of your driveway as you face the highway.This will help to keep snow from being plowed back into your driveway by the highway crews. Snow should not be plowed from driveways and across a highway. Not only is this type of snow removal illegal but the snow that is left behind in the highway presents a hazard to the motoring public and results in the Highway Department making a costly trip back to remove this snow hazard. The Highway Superintendents and the Sheriff's Office also encourage parents to make certain their children are not playing on or in the snow banks adjacent to the highway.

To ease the job of the highway snow removal crew, homeowners should shovel away the snow from around their mailbox. Not only does this allow mail to be delivered but provides the opportunity for the plow operators to see the mailbox. Unfortunately, many mailboxes are damaged yearly by heavy snow and ice as it is being removed from the roadway. The Ontario County Highway Superintendents Association reports that their crews are aware of the damage that is done to mail boxes by snow removal and as many precautions as are possible are taken to prevent mail box damage. When this unintentional damage occurs, it is the homeowner's responsibility to repair or replace the mailbox. The Highway Superintendents understand the frustration of homeowners when this type of unintentional damage occurs but they point out that the municipality cannot legally reimburse for mailbox damage while the municipality is engaged in snow removal.

The Ontario County Sheriff's Office also reminds motorists that parking along the highway, in snow plow turn-arounds and school but turn-arounds, also can be hazardous and prevent highway crews from removing snow properly. If your vehicle becomes disabled, first notify the Sheriff's Office, then try to remove the vehicle as soon as possible. If the operator fails to follow these mentioned steps, the vehicle may get towed at the owner's expense for hampering snow removal.


Please remember that Town residents are only allowed to bring brush or pick up stone during regular dump hours:

Wednesday - 4:00 PM - 8:00 PM
Saturday & Sunday - 8:00 AM - 12:00 PM

Please make sure to have your town residency sticker clearly visible in your vehicle




Comprehensive Plan Update Project

The Town of Canandaigua Highway Department is responsible for the general maintenance of all the town-dedicated roads. This includes ditching, paving, tree and brush removal in the town’s right-of-way, mowing roadsides and plowing and ice control during the winter months. In the spring and summer months we oil and stone roads, replace culverts, clean ditches and pave roads.

Superintendent Jim Fletcher coordinates the work for the crews and oversees the Highway, Water, and Recycling / Refuse Departments. He also works closely with the Director of Parks and Recreation on Park Maintenance. His office is at 5440 Routes 5 & 20 in the highway building. He can be reached at (585) 394-3300 or by email at jfletcher@townofcanandaigua.org.

The Highway Department also:

Comprehensive Plan Update Project

Superintendent Jim Fletcher oversees the Town of Canandaigua Water Department. Water used by town residents comes from the City of Canandaigua water treatment plant and is distributed to the Town residents.

The Water Department have the following responsibilities: quarterly water readings, water billing , turn on and off water, install new water meters, replace old water meters with new ones, inspect water mains and water services, install new water mains, flush fire hydrants, maintain valves and pressure reducing valves, perform final water meter readings for a sale of a home or business, conduct water sampling.

The Water Department also:

  • Installs and maintains fire hydrants
  • Marks water lines for contractors
  • Maintains the pump stations and the water tank


Annual Drinking Water Quality Report for 2012

Bristol - Canandaigua Water Districts

Click above image to view the 2012 Annual Drinking Water Quality Report - Bristol Canandaigua Districts
This will take a minute or so to load as it is a large PDF

Comprehensive Plan Update Project

Holiday Season Transfer Station Hours



Transfer and Recycling Facility Hours
Wednesday - 4:00 PM to 8:00 PM
Saturday - 8:00 AM to 12:00 PM
Sunday - 8:00 AM to 12:00 PM


Town residents may drop off yard waste and pick up mulch or stone ONLY during regular dump hours
You must have your residency sticker on your vehicle for these services

Click here to download a PDF of the price list and restrictions for the transfer station

The Transfer & Recycling Station accepts:

  • Milk cartons, drink boxes or pizza boxes
  • Newspapers: store fliers, "Shoppers Guide" type ads, news print used for packing. If it comes in the paper, it goes with the paper
  • Car batteries
  • Clothes
  • Used oil
  • Corrugated cardboard
  • Plastic No. 1-7
  • Household garbage in CLEAR trash bags or emptied from open containers Kitchen trash compactor bags ARE acceptable.
  • Metal: tin & aluminum cans, aluminum pie pans, caps, lids, appliances
  • Cardboard: flattened corrugated cardboard, brown paper bags, brown movers wrap
  • Leaves, brush, Christmas trees, & yard debris
  • Batteries: Car, truck, boat, motorcycle & lawn tractor batteries only
  • Copper
  • Radiators
  • Construction and demolition debris (can be disposed of at a $2.00 per coupon charge based on a 55-gallon container purchased ahead of time at the Town Clerk's office)
  • Leaves, brush, and yard debris (can be disposed of also in our compost pile behind the facility)
  • Window glass, picture frame glass, perfume bottles, drinking glasses, opaque glass, or ceramics

The Landfill Transfer & Recycling Station does NOT accept :

  • Hazardous waste (propane tanks, paint, fuel, etc.)

Permits and Coupons:
Transfer and recycling is available with permit only for Town of Canandaigua residents. Permits are available from the Town Clerk's office in Town hall with proof of residency. Registration is needed for any vehicle using facility. Coupons are available to town residents from the Town Clerk during the hours of 8:00am - 4:00pm Monday through Friday.

If there are any items not listed here, please talk to one of the attendants. If you have excessive amounts of demolition and construction materials to remove, please refer to your local yellow page listings for sources for renting roll-offs. All services are provided to the Town of Canandaigua residents only.

Comprehensive Plan Update Project

Reservations for use of the Town of Canandaigua parks and rentals of cabins are made through this office at (585) 394-3300.
Please visit the Parks & Recreation Webpage for information on types of facilities and pricing.

Comprehensive Plan Update Project