5440 Route 5 & 20 West, Canandaigua, NY 14424     Main Desk Call: 585.394.1120    Receiver of Taxes Call: 585.394.1120     FAX: 585.394.9476
Welcome to the Development Office Online

office hours

Office: Monday - Friday 8:00 AM - 4:00 PM

whom to contact

Chris Lyon
(585) 394-1120 ext. 2237
Fax: (585) 394-9476
Cell: (585) 397-2343

The Assessor will:

  • Set up an appointment to meet anyone who is not physically able to come to the Town Office to complete required forms.
  • Calculate the assessed value (or market value) of homes within the Town of Canandaigua
  • Provide the following publicly available information about a property upon request:
      • Owner's name(s) (current and previous)
      • Assessed value of home
      • Year Built
      • Last sale price
      • Tax rates
  • Review eligibility for and provide information about tax exemptions such as:
      • STAR and Enhanced STAR
      • Veterans
      • Seniors Exemption
      • Ag Assessment (former School Tax Credit and New Farm Building Exemption)
  • Assist taxpayers in filling out and submitting exemption forms
  • Litigate taxpayers' requests for lowering assessment
  • Maintain property transfer records

To learn more about how a property is assessed, click here.

Town Assessor

** STAR Registration Program Information **

In an attempt to prevent fraud, new legislation has been created requiring all homeowners receiving a Basic STAR exemption to register with the New York State Tax Department in order to receive STAR exemptions for 2014 and beyond. This will not affect the 2013 STAR exemption.

For more information, please visit: http://www.tax.ny.gov/pit/property/star13/default.htm

Or Call: (518) 457-2036

Comprehensive Plan Update Project


The Town of Canandaigua is looking to hire a full-time real property appraisal aide to work in the Assessor's Office. Minimum qualifications include an Associate's Degree plus one year equivalent real property/appraisal/building experience, or high school (or equivalent) diploma plus two years relevant experience. To view the job description, please click here. Completion of a civil service exam will be required.

For more information about the position, please contact Town Assessor Chris Lyon at (585) 394-1120 or by email at clyon@townofcanandaigua.org. Interested candidates should submit an application no later than May 15, 2015. To download an application, please click here.
Email your application to the address above or mail to Chris Lyon, Assessor, Town of Canandaigua, 5440 Route 5 & 20, Canandaigua, NY 14424.


Grievance Day is TUESDAY, MAY 26, 2015

To reserve your right to assessment review, you must file a grievance form, RP-524 Complaint on Real Property Assessment, with the Assessor’s office on or before Grievance Day, May 26, 2015. This link will take you to form RP-524: http://www.tax.ny.gov/forms/orpts/assessment_grievance.htm. This form is also available from the Assessor’s office.

The Board of Assessment review will hold hearings in the Canandaigua Town Hall lower level conference room. Fifteen minute appointments will be available.

You may find the publication entitled “Contesting Your Assessment in New York State” helpful. A link to this document is available on our website (townofcanandaigua.org) and hard copies are available from the Assessor’s Office.

For more information on the grievance process, I highly recommend viewing the NYS Tax Department’s video, “Contesting Your Property Assessment”. This 3 minute video is a personal favorite- it provides clear, concise information in an easy to understand format. Here is the link:


For more information, please call Marlene in our Assessment Office. The telephone number is 394.1120.

Thank you,

Pam Helming

Town Supervisor


Contesting Your Assessment in New York State (Form RP-524)

Comprehensive Plan Update Project

**Deadlines for all exemptions for the 2015 Roll are due by March 1, 2015. **

New York State School Tax Relief (STAR) Program
The STAR Program provides an exemption from school taxes for owner-occupied, primary residences with a household income not exceeding $500,000. Senior Citizens with combined 2012 income that do not exceed $83,300 may qualify for a larger "Enhanced" exemption. To apply for either Basic or Enhanced STAR exemption, you must file application RP-425 at the Assessor’s office by March 1st. Forms are available at the Assessor’s office or can be downloaded below.

Click here for Basic STAR Income Limit Information.

A SENIOR Exemption is available for residents 65+ with a total household income of less than $29,900.  The form RP-467 can be downloaded below.  For instructions, download RP-467-INS.

To download the following exemption forms:

*The Alternative exemption provides a property tax exemption to veterans who served during wartime and to those who served in a combat zone.
**Cold war is defined by law as veterans who serve on active duty (exclusive of training) in the United States armed forces between September 2, 1945 and December 26, 1991, and who are not currently receiving either the eligible funds or alternative veterans' exemption.

For questions on tax policies and exemptions, click here.

Comprehensive Plan Update Project
Comprehensive Plan Update Project

Neighborhoods (defined by the Appraisal Institute) - A group of complementary land uses, a congruous group of inhabitants, buildings or business enterprises. The goal in developing neighborhoods is to group similar type properties to be able to analyze their value based on sales.

Neighborhoods in the Town of Canandaigua (Divided into twelve for assessment purposes):

  • 24340 - Residential sites that are on septic and have a well for water, typically rural sites with building sites of one acre or greater.
  • 24360 - Residential sites that have public water but are on a septic system (utilities are public water and electric service), typically one acre or larger.
  • 24380 - Older subdivisions (built prior to 2003) - includes Fox Ridge, Ashton Place and Old Brookside. Lot size, topography and street view vary within this subdivision.
  • 24550 - Properties zoned commercial (which includes industrial properties) located predominately on Routes 5 & 20 and Route 332. This neighborhood includes banks, warehouses, retail stores, gas stations, mini-marts, etc.
  • 24730 - Lakeview residential sites that have a lake view (rated one through five):
    1. Winter View - can only see the lake in the winter (due to foliage)
    2. Limited Year-Round View - Buildings/trees may impede view
    3. Average View - self-explanatory
    4. Above-Average View - ability to see at least one site distance well
    5. Superior/Commanding View - ability to see up and down the lake, no obstructions
  • 24750 - West Lake - All lake properties on the west side of Canandaigua Lake, except road divide lots (further subdivided into six sub-neighborhoods).
  • 24751 - East Lake - All lake properties on the east side of Canandaigua Lake (further subdivided into five sub-neighborhoods).
  • 24852 - Road divide - the road separates waterfront from residence, the residence may be on the waterfront side or across the street.
  • 24385 - 2003 or newer subdivisions (generally north of Routes 5 & 20), typically average to good grade, good condition. Building sites have public sewer/water, natural gas utilities.
  • 24390 - 2003 or newer subdivisions (generally south of Routes 5 & 20), typically average to good grade, good to very good quality. Building sites have public sewer/water, natural gas utilities.
  • 24395 - 2003 or newer subdivisions, typically superior lake view. Homes utilize topography to maximize living area.
  • 24850 - Townhomes - presently there are four subcategories by year built/located in the Town of Canandaigua.

Note: Grade and condition follow Marshall & Swift Cost guides for classification.


Other Information:

To obtain a copy of your tax bill, please contact the County Treasurer’s Office at (585) 396-4432.

If you have any questions about zoning or building permits, contact the Town Development Office.

Educational videos about the assessment and property tax systems are available on the web at: http://www.youtube.com/user/NYSTaxDepartment
Click the link to access all videos posted from the NYS Tax Department.

Comprehensive Plan Update Project